Transform Your Home into a Smarter Living Space with Koble. Schedule an appointment today at 8129 4164!
Transform Your Home into a Smarter Living Space with Koble. Schedule an appointment today at 8129 4164!
Upon making a payment, you hereby agree to accept the Terms & Conditions:
1. On-site warranty of Koble smart devices is as follow:
Warranty commences upon the installation of the device or 72 hours upon delivery, whichever earlier.
2. Koble’s staff will liaise with the Client, his/her Interior Designer/Contractors to check that wiring points (if applicable, including neutral if using a neutral wired switch) are available and functional before we carry out the installations. Site should also be ready for door lock installation. An additional on-site trip fee of $100 applies if the site is not ready for installation upon reaching, wiring point is not functional and/or grouped by switch connection.
3. No-neutral switches may affect the lifespan of your lights, cause lights to flicker and/or other side effects even after adding a capacitor. In the event this happens, we may revert to a manual switch provided by the homeowner. Koble will not be liable for the light.
4. The replacement of faulty/damaged smart switches installed by 3rd party installer will be on a case-to-case basis.
5. App settings and updates are done remotely; onsite service may not be required. For app setting changes, we will advise over whatsapp or phone call. An additional on-site trip fee of $100 applies if required.
6. We reserve the right to make changes to these Terms and Conditions at any time at our sole discretion and without reference to you wherein you consent to the current Terms and Conditions applicable to you accordingly.
1. On the Me page, tap the Settings icon and select Privacy Settings to go to the Privacy Settings page. On this page, the profile photo, nickname, temperature unit, and time zone can be changed.
2. The authorization page is added to manage authorizations and check the privacy policy and user agreement.
1. Tap Pattern Lock on the Account and Security page and create a gesture password to enable the Pattern Lock feature. Then, the gesture password must be used to open the app.
2. If the gesture password is forgotten, tap Forgot Pattern Lock at the bottom of the unlocking page. In the dialogue box that appears, tap Re-login, log in to the app again, and then create a gesture password again.
3. If the gesture password is entered incorrectly five times in a row, the current account will be logged out. Then, the account password must be used to verify the identity and reset the gesture password.
To delete the current account, perform the following steps:
1. On the Me page, tap the Settings icon and select Account and Security to go to the Account and Security page.
2. Tap Delete Account > Continue. On the page that appears, tap Get Verification Code to get a verification code. Enter the returned verification code and tap Delete. The account will be deleted after seven days, and all data related to the account is also deleted.
3. If the app is logged in with the account within seven days after the preceding steps, account deletion is terminated.
1. On the Me page, tap the Settings icon and select Account and Security to go to the Account and Security page.
2. On this page, the user can view and change the mobile number and email address. The user can also change the login password, set a gesture password, or delete the account.
1. On the Me page, tap the Settings icon and select Personal Information to go to the Personal Information page.
2. On this page, the user can view the account information, and change the profile photo, nickname, temperature scale, and time zone.
1. The following two methods can be used to go to the Notification Settings page:
• Method 1: On the Me page, tap the Settings icon in the top right corner. Then, tap App Notification.
• Method 2: On the Me page, tap Message Center to go to the message center. Tap the Settings icon in the top right corner of the page.
2. If Enable Notifications is disabled, the messages in the Alarm, Home, and Bulletin categories will not be received. If Enable Notifications is enabled, the user can separately specify whether to receive Alarm, Home, and Bulletin messages.
1. Three types of messages are displayed in Message Center: Alarm, Home, and Bulletin. Alarms include device alarms, automation-related notifications, and alarms of scheduled execution failures.
2. Home-related messages include messages about adding or removing home members, removing a home, setting a home member as the administrator, adding devices, and sharing devices.
3. Bulletins include messages about status updates of user feedback and other push notifications from the app. The app messages of the IoT backend operation section newly support H5 links. The messages will be highlighted in the message centre of the app. The user can tap on the link to view more content.
4. The do-not-disturb feature can be enabled for a specified period. Perform the following steps:
4.1 Tap Do-Not-Disturb Schedule on the Notification Settings page to go to the Add schedule page. If this feature is enabled for the first time, tap Do-Not-Disturb Device and select the devices for which the notification feature is disabled.
4.2. Tap the left arrow icon (<) in the top left corner of the page to go back to the Add schedule page. Set the repetition mode, specify a period, and then tap Save in the top right corner of the page. Then, the Do-Not-Disturb Schedule page appears. Enable the Do-Not-Disturb Schedule feature on this page.
4.3. To add another do-not-disturb schedule, tap Add schedule on the Do-Not-Disturb Schedule page. Set the repetition mode, specify desired devices and a period, and then tap Save.
1. Choose Routines > + or any default routine > add action
2. Scroll down and select scene and choose your preferred scene for control.
1. Open the Google Home app, scroll down to “Linked To You”. Tap on one of the device you want to assign.
2. Choose a “Home” the device should be assigned to
3. Choose move device
4. Choose assign to a room or scroll down to create a new room.
1. Choose Me > Third-Party Voice Services > More. On the page that appears, bind the app with a third-party voice assistant.
2. Download Google Home App and sign up for an account
3. On the Google Home app, choose “+” on the top left > set up device > works with Google > Add devices > Search for koble > login using credentials from koble app
The following sections and icon are displayed on the Me page:
1. Third-Party Integration: The app supports seven third-party voice assistants.
2. Home Management: Tap Home Management to manage homes and home members.
3. Message Center: Three types of messages are displayed in Message Centre, including Alarm, Home, and Bulletin. Specify a do-not-disturb period for these messages.
4. FAQ & Feedback: Tap FAQ & Feedback to show the FAQs & Feedback page. On this page, tap My feedback in the top right corner of the page to view feedback records, view FAQs and FAQ categories, report issues, and enter keywords to search for FAQs.
5. Featured: The featured services include Cloud Storage for Cameras, Phone Notifications, and Message Notifications.
6. HomeKit Information: HomeKit-compatible devices can also be controlled with the app.
7. Watch: Tap Watch to check available devices and tap-to-run scenes. The Watch section appears on the app only when an Apple Watch is bound with the user’s iPhone.
8. On the Me page, tap the Settings icon to go to the Settings page. The following options are available: Personal Information, Account and Security, Sound, App Notification, Scan device in the homepage, Dark Mode, Temperature Unit, About, Privacy Settings, Network Diagnosis, Clear Cache, and Log Out.
1. On the Smart page, select the Automation or Tap-to-Run tab. In the top right corner of the tab, tap More (?) > Logs in the top right corner of the page.
2. The Logs page appears, displaying the scene-related logs in the last seven days in reverse time order.
3. Tap a log to go to the Edit page, where the scene settings can be modified.
4. Logs help to monitor device status. If a device fails to function based on the scene automation settings, an alarm message is sent to the notification centre and the failure log is stored. The failure log can be viewed to check devices that fail to be automated based on the scene settings.
On the Home page, the user can perform the following operations:
1. Tap the microphone icon and use voice commands to control devices.
2. Tap the home name in the top left corner of the page to switch between homes or add a home.
3. Tap the weather and environment information section to go to the detailed weather and environment information page, where the weather and environment indicators can be sorted. The Home page only displays the first three weather and environment indicators.
4. Tap the plus icon (+) to add devices.
5. Tap a tap-to-run scene to trigger a scene.
6. Tap a room name to view the status of smart devices in the room.
1. On the Smart page, tap Add to Siri in the bottom right corner of the page. The Siri Shortcut page appears, displaying all supported tap-to-run scenes.
2. Select a tap-to-run scene to be triggered by Siri.
3. On the settings page for the tap-to-run scene, specify trigger words and tap Add to Siri. When the trigger words are said to Siri, Siri tells the app to trigger a tap-to-run scenes.
1. On the Smart page, select the Automation or Tap-to-Run tab. In the top right corner of the tab, tap More (?) > Manage to edit and sort the automation or tap-to-run scenes.
2. On the page that appears, sort automation or tap-to-run scenes. To delete a scene, swipe the scene to the left and tap Delete. On the Smart Life app for iOS, tap the minus icon (-) next to a scene name to delete the scene.
3. On the Automation or Tap-to-Run tab, tap the More icon (?) in the top right corner of an existing scene module to enter the Edit page.
4. Tap and hold a condition or task and swipe left to delete it.
5. Tap the plus icon (+) beside If or Then to add a condition or task.
6. To delete the scene, tap Delete at the bottom of the Edit page.
7. Tap an automation scene module to edit or delete the scene in the dialog box.
The app supports Zigbee gateway linkage data backup and recovery. This means that even if the Zigbee gateway is removed, the information about the previous linkage scenes is automatically reserved. After the devices are reconnected to the network by normal pairing or automatic pairing, the linkage information is recovered.
1. On the Tap-to-Run tab, tap Add Tap-to-Run or the plus icon (+) in the top right corner of the page to open the Create Smart wizard.
2. In the Set a condition step, tap Launch Tap-to-Run.
3. In the Set up task step, Send notification and Select Tap-to-Run are unavailable.
4. Preset automation is required if Select Automation is selected as the task during the scene setting.
5. If Select Automation is tapped, a list of available automation scenes appears. Enable or disable a scene by tapping it. Tap Next, enter the scene name and then tap Save. The Effective Period field is unavailable for tap-to-run scenes.
The new version of the Zigbee gateway supports locally running automation scenes. If all tasks and devices involved in an automation scene use the new Zigbee gateway, the tasks and devices can run based on scene settings, even if the network connection fails. This way, if the internet is not available at home, all devices and tasks that are bound with the new version of the Zigbee gateway will still perform device automation as specified before the disconnection on the app.
To select notification methods, perform the following steps:
1. On the Smart page, tap the plus (+) icon in the top right corner of the page. In the Set up task step, tap Send notification. The Select Notification Method page appears. Select one or more available notification methods: Message Center, Message Notification, and Phone Notification. If the Message Notification and Phone Notification services are not subscribed to, only Message Center can be selected.
2. Selected notification methods and trigger conditions are displayed together on the Automation tab.
Create an automation scene to implement automated device control. The following figure shows an example of an automation scene with conditions and tasks set. The app supports four automation types:
• Linkage among devices: For example, when the air conditioner is switched on, the diffuser and air purifier are automatically switched on.
• Linkage between external environmental conditions and devices: For example, when the ambient temperature is higher than 29°C, the air conditioner is automatically switched on.
• Scheduled tasks: For example, the curtains are opened automatically at 8:00 every morning.
• Geofencing: Specific tasks are triggered when the user arrives at or leaves a place. For example, the air conditioner and water heater are automatically turned on when the user arrives home.
Set a period during which specific smart scenes are effective. For example, if a scene is defined that the nightlight is automatically turned on when the human motion sensor detects the presence of humans, Night can be specified as the effective period. In this case, the nightlight will not be automatically turned on in the daytime.
1. To add a task, on the smart scene settings page, tap Add Task or the plus icon (+) in the Task section.
2. A task can be set to a switch of a device in certain conditions or to run an automation scene. These task options are supported: Run the device, Select smart scenes, Send notification, and Delay the action.
1. Select a task, such as When the location changes.
2. On the Leave or Arrive (beta) page, set the Leave or Arrive condition to trigger specified actions when the user arrives at or leaves a place. To set the condition, the app must be authorized to always use the geographic location. Currently, this feature is unavailable on Android phones.
3. Set a location and tap Next. This feature can be used to control devices 110 meters to 1,023 meters away from the location to run preset tasks.
1. On the Automation tab, tap Create Scene to open the Create Smart wizard.
2. In the Set a condition step, select a trigger condition. In this example, When weather changes is selected.
3. Select a specific condition such as Sunset/Sunrise on the When weather changes page.
4. On the Sunset/Sunrise page, select Sunset or Sunrise and set a time offset to the sunset or sunrise. Tap Next.
5. The Set up task step appears.
1. On the Automation tab, tap Create Scene to open the Create Smart wizard.
2. In the Set a condition step, select a trigger condition. In this example, When weather changes are selected.
3. Select a specific condition such as Temperature on the When weather changes page.
4. On the Temperature page, set a temperature value and tap Next. The Set up task step appears.
5. Select a task, such as Execution equipment.
6. Select a device, such as an air conditioner.
7. Set one or more functions on the Select Function page. In this example, the device is set to on, the temperature is set to 26°C, the working mode is set to Cold, and the wind speed is set to high. Tap Next.
8. On the page that appears, tap Save to save the condition and task settings.
9. To add more conditions, tap the plus icon (+) in the top right corner of the page.
10. These options are supported by Add Condition: Launch Tap-to-Run, When weather changes, Schedule, and When device status changes.
1. In the bottom navigation bar, tap Smart > Automation > Create Scene, or tap the plus icon (+) in the top right corner of the Automation tab to enter the page for smart scene settings.
2. Tap Add Condition to add one or more conditions. If Launch Tap-to-Run is selected, only the current condition can be added. Tap Add Task to add one or more tasks. Multiple Tap-to-Run and Enable or Disable Automation tasks can be added. Tap Name to specify the name of the automation. Tap Effective Period to set a time during which the created automation scenes are effective.
1. Tap Create Group on the management page of a selected device.
2. On the Select Device page, select devices to be added to the control group and tap Save. Enter a group name, and tap Confirm. The Select Device page shows all devices of the same model as the selected device.
3. After the group is created, the app automatically displays the group control panel, where the devices can be controlled in groups.
4. On the Home page, the created group can be viewed and the devices in the group can be controlled.
5. On the group control page, tap the edit icon in the top right corner of the page to manage the group or tap Dismiss Group to dismiss the group.
6. Standard groups of Bluetooth mesh devices are supported to achieve centralized control of Bluetooth mesh groups.
1. Tap Device Network on the device management page. On the Device Network Information page, tap Alternate Network.
2. Select the alternate network to be used, enter the Wi-Fi password, and tap Confirm.
3. If the current network is unavailable, the device will be automatically connected to the alternate network.
4. This feature only applies to wifi devices. The firmware must be updated to the latest version before this option is available on the device management page.
1. Tap Device Update on the device management page.
2. Enable Automatic updates.
3. Then, the device will be automatically updated when it remains idle or when no operations are performed on the device.
1. On the device management page, the device settings and information can be managed: To change the device icon, device name, and location information, tap the edit icon next to the device icon.
2. To view the device ID, IP address, MAC address, time zone, and online/offline status, tap Device Information.
3. To enable or disable the automation feature or modify the automation settings, tap Tap-to-Run and Automation.
4. To share the device with a home member, tap Share Device. On the page that appears, enter the email address or mobile phone number that is bound with the app account of a home member.
5. To create a device group for easy group control, tap Create Group. On the page that appears, all devices that have the same model as the current device under the current account are displayed. The devices to be added to the group must have the same firmware version.
6. To view FAQs related to the device or send feedback, tap FAQ & Feedback.
7. To add a shortcut of the device control panel to the home screen of the mobile phone, tap Add to Home Screen. Then, the user can tap this shortcut to enter the control panel of the device.
8. To check the device connection status, tap Check Device Network.
9. To check whether any firmware updates are available, tap Device Update.
10. To remove the device, tap Remove Device. Two options appear: Disconnect and Disconnect and wipe data. If Disconnect is tapped, the device is removed from the device list and automation scenes and tap-to-run scenes that are related to the device become unavailable.
11. If Disconnect and wipe data is tapped, the device is removed from the device list and all data related to the device is erased.
1. After a smart device is added, a device tile that contains the device icon appears in the device section on the Home page. Tap the device tile to enter the control panel of the smart device. The control panel might vary from device to device.
2. If the device gets offline, the Offline state is shown in the device tile. In this case, the device cannot be controlled on the control panel.
3. Features available on the control panel also depend on the device status. For example, only the countdown and scheduling features are available when a light is turned off. Features such as scene setting, colour adjustment, and brightness adjustment are also available when the light is turned on. Tap the edit icon in the top right corner of the control panel to manage the device.
1. When the devices are displayed in a grid view, tap the small arrow in the bottom right corner of a device to access the extension functions of the device. For example, tap the switch icon to switch on or off strip lights or drag the slider to adjust the brightness.
2. When the devices are displayed in a list view, tap Common Functions under the device name to quickly control the device. In this case, certain common functions are also available in the dialogue box of extension functions.
3. After more than two smart cameras are added, tap the camera icon in the top right corner of the Home page to view multiple camera videos.
4. After at least one security gateway is added, tap the shield icon in the top right corner of the Home page to activate the security gateway. The current app version supports the basic arming and disarming features.
5. After at least one device that can meter energy consumption is added, tap the chart icon in the top right corner of the Home page to view the energy usage information of the devices.
1. To manage devices, tap the More icon (?) next to the devices on the Home page. Tap Device Management. On the page that appears, a device icon can be dragged to sort the display order of the devices. The user can also press and hold press a device on the Home page to navigate to the page for device management. Multiple devices can be selected and deleted in the same operation.
2. To manage rooms, tap the More icon (?) next to the devices on the Home page. Tap Room Management. On the page that appears, tap the management icon in the top right corner of the page. To sort the display order of a room, drag the hamburger button (?) on the right side of the room name. To remove a room, tap the minus icon (-) before the room.
3. In the device list, if a device is greyed out, the device is offline. Otherwise, the device is online.
On the Home page, the user can view all devices or view devices by room. Tap the More icon (?) on the right side of the page. On the menu that appears, view devices in a list view or a grid view.
Add an NB-IoT device by scanning the device’s QR code or entering the International Mobile Equipment Identity (IMEI) number on the device label. Grant the app access to the camera on the phone to scan the QR code.
In addition to the EZ mode (default) and the AP mode, certain devices, such as IP cameras (IPCs) and gateways, can also be manually added in QR code mode. To add an IPC to the network by using a QR code, and perform the following steps:
1. Reset the IPC. For more information about how to reset the IPC, tap the Perform net pairing as a prompted button on the page. When the camera is reset, it flashes quickly or emits a prompt tone.
2. After the camera is reset, select Make sure the indicator is flashing quickly or a prompt tone is heard and tap Next on the page.
3. The user will be directed to the page to enter the Wi-Fi password.
4. After the Wi-Fi password is entered, tap Next. Point the QR code on the screen at the IPC within a distance of 15 cm to 20 cm, until the camera emits a prompt tone.
5. Tap I Heard a Prompt. Then, the app initiates the device pairing process.
6. If the device fails to be added, follow the tips to troubleshoot the problem.
1. A gateway must be added before Zigbee devices are added. To add a gateway, tap Add Device on the Home page. On the page that appears, tap Gateway Control in the left-side navigation pane and select a gateway.
2. Power on the gateway and use an Ethernet cable to connect it to a router.
3. Make sure that the mobile phone and the gateway run over the same local area network (LAN). The mobile phone must be connected to a 2.4 GHz Wi-Fi network.
4. After the gateway is added, a Zigbee device that is connected to the gateway can be added.
5. To add a Zigbee device that is connected to the gateway, go to the gateway page and tap Add subdevice. The remaining steps to add the Zigbee device are the same as adding Wi-Fi devices and Bluetooth devices.
6. The latest version of the app supports the automatic discovery of nearby Zigbee devices. This allows the user to add multiple devices to the gateway in bulk.
7. If the gateway has faults, replace it with a new gateway, with all devices and scenes configured for the damaged gateway synchronized to the new gateway. To replace a damaged gateway, tap Replace a damaged gateway on the management page for the faulty gateway. On the page that appears, enter the SN code or device ID of the new gateway.
1. Tap Add Device or the plus icon (+) in the top right corner on the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. For Bluetooth devices or devices over Wi-Fi and Bluetooth Low Energy (Bluetooth LE) combo, power on the device first. Then, enable Bluetooth on the mobile phone and open the app. The devices that are ready for pairing will be displayed on the app. Support for beacon protocols is added to Bluetooth devices. The beacon broadcast solution applies to smart devices that require optimal price performance and moderate security.
Bluetooth devices support the extended firmware OTA mode. Different firmware versions of the same product can be managed separately through different channel numbers. This improves the portability and flexibility of OTA updates for Bluetooth devices.
3. Select the device to be added. On the Wi-Fi setting page, enter the password for connecting to the 2.4 GHz Wi-Fi network. Wait for the device to automatically complete pairing.
4. To skip the Bluetooth feature on the mobile phone, go to the Add Manually tab. Select a device type that supports Wi-Fi pairing. In EZ mode, follow the instructions in the figures to enable the indicator to blink quickly, select Confirm the indicator is blinking quickly, and then tap Next.
5. If the Wi-Fi network is unavailable or Wi-Fi pairing failed, the device that supports Wi-Fi and Bluetooth LE combo can be paired over Bluetooth.
6. Wait for the device to complete pairing. After the device is added, the user can customize the device name and specify the room where the device is used.
7. Compared with ordinary single-mode devices, devices that support Wi-Fi and Bluetooth LE can be connected to the mobile phone over Bluetooth. Perform the following steps:
7.1 On the Add Device tab, select a device type that supports Bluetooth pairing. On the page that appears, follow the guide to enable the indicator to blink quickly, select Confirm the light has flashed, and then tap Next.
7.2 After the app detects the device, tap Add. After the device is added, tap Done.
7.3 If a dual-band network that supports both 2.4 GHz and 5 GHz bands are used, the AP mode can be used to add devices.
7.4 To add a device in AP mode, follow the instructions to enable the indicator to blink slowly, select Confirm indicator slowly blink, and then tap Next. Then, follow the instructions on subsequent pages to add the device.
1. Tap Add Device or the plus icon (+) in the top right corner of the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. If a dual-band network that supports both 2.4 GHz and 5 GHz bands are used, the AP mode can be used to add devices.
3. In AP mode, follow the instructions to enable the indicator to blink slowly, select Confirm the indicator is blinking slowly, and then tap Next.
4. In AP mode, on the Wi-Fi setting page of the mobile phone, find the Wi-Fi hotspot starting with SmartLife.
5. Tap the Wi-Fi hotspot to connect the mobile phone to it.
6. After a successful connection, go back to the app to start pairing. The Wi-Fi hotspots of certain devices might use a custom name. The mobile phone must be connected to a 2.4 GHz Wi-Fi network.
7. The device pairing page on the app appears again and the pairing process continues. After the device is added, the user can customize the device name and specify the room where the device is located. A device name can contain a maximum of 64 characters.
8. If pairing fails, apply the tips in the following third figure from the left to troubleshoot the issues.
1. Tap Add Device or the plus icon (+) in the top right corner of the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. In EZ mode, follow the instructions to enable the indicator to blink quickly.
3. Select Confirm the indicator is blinking rapidly and tap Next. The following first two figures from the left show the pairing process. The user can customize the names of added devices and specify the room where the devices are located. A device name can contain a maximum of 64 characters.
4. If pairing fails, apply the tips in the following third figure from the left to troubleshoot the issues. Online customer services are available to support troubleshooting.
1. Tap Add Device or the plus icon (+) in the top right corner of the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. Select a device type. On the page that appears, enter the password for connecting to the 2.4 GHz Wi-Fi network. The location permission must be granted to automatically find Wi-Fi networks.
3. Two pairing modes are provided in the app. The Wi-Fi Easy Connect (EZ) mode is the default mode, and the access point (AP) mode is the compatible mode. The user can tap the pairing mode drop-down list in the top-right corner of the page to switch between the pairing modes. The user can also tap the camera icon in the top right corner of the Reset the device dialogue box to view the video tutorial.
1. Tap Add Device or the plus icon (+) in the top right corner of the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. This method enables simultaneous searching for multiple devices, including Wi-Fi devices, Bluetooth gateways, Bluetooth mesh devices, Zigbee gateways, and Zigbee devices connected to the gateway. All devices found can be added with one tap.
3. If the search times out and no devices are found, follow the instructions to troubleshoot the issue and try again, or try to manually add devices.
4. In this mode, enable Wi-Fi and Bluetooth for searching for devices. Wi-Fi devices can be found only when Wi-Fi is enabled. Nearby Bluetooth devices can be found only when Bluetooth is enabled.
5. Tap Turn on Wi-Fi or Turn on Bluetooth to enable Wi-Fi or Bluetooth as instructed.
6. If a gateway has been added to the app, it can be automatically recognized to pair associated sub-devices. If multiple gateways exist, a dialogue box appears for the user to choose among these gateways.
7. To accelerate pairing with Bluetooth devices, the app supports the automatic discovery of nearby Bluetooth devices. Once the Home page is opened, the app automatically searches for Bluetooth devices pending pairing and shows discovered Bluetooth devices in a dialogue box.
8. The user can choose Do not add or Go to add to determine whether to add these Bluetooth devices. Make sure that Bluetooth is enabled and the Bluetooth devices are pending pairing during scanning.
9. When the indicators on Narrowband Internet of Things (NB-IoT), Wi-Fi, and Bluetooth devices are blinking quickly, these devices can be added in the Auto Scan method. To use this method, prepare a Wi-Fi network. Only 2.4 GHz Wi-Fi networks are supported.
1. After the home information and location are completed, the weather and environment information will appear on the Home page. Tap the weather and environment information section to view more details.
2. If environmental sensors have been added to the app, for example, the air purifier, hygrometer, and thermometer, the app displays the environmental information provided by these devices.
3. On the detail page, the homeowner or administrator can drag and sort the displayed items.
1. After login into the app as a new user, the Home page where devices are listed appears. The user’s avatar is displayed in the top-left corner of the page. Before home information is completed, the Home page does not display environment or room information.
2. In the bottom navigation bar, tap Me > Home Management to go to the Home Management page.
3. After the new user taps Home Management, the user can edit the information about adding a home on the page that appears.
4. If a home has already been added, tap Create a home on the Home Management page to go to the Create a home page.
5. Enter a name for the home in the Home Name field. A maximum of 25 characters is allowed.
6. Tap Location. On the Location page, verify that the location is correct and tap OK in the top right corner of the page. The location is set based on the phone location. The user can also change the location by setting the coordinate.
7. Select rooms in the Rooms section. The user can use the default room names on the app or tap Add Room to customize a room name. A maximum of 25 characters is allowed for a room name.
8. After the home information is completed, go back to the Home page. The information, such as the weather, temperature, and room names, is displayed. If more than one home is added, tap the home name in the top left corner of the page to switch between and manage homes.
9. In the drop-down list, tap Home Management to manage homes, create a home, or join a home. An account can be used to control multiple homes. The smart devices in different homes are independent of each other.
10. Tap a home name, such as “My Home”, and select Home Management from the drop-down list. On the Home Management page, tap the home name to go to the Home Settings page.
11. If a user is invited to join a home, the user will receive a notification on the app. The user will also receive a notification in the message centre.
If the login password is forgotten, the user can reset the password based on the following steps:
1. On the Login page, tap Forgot Password.
2. The State/Region field value is automatically specified and can be manually changed. For the account registered with a mobile phone, this field must be the registered country or region.
3. Enter the registered mobile phone number or email address and tap the Get Verification Code.
4. Enter the code that was sent to the mobile phone number or email address.
5. On the page that appears, enter a new password and tap Done. Then, the password is reset, and the app is automatically logged in.
6. For security concerns, the app detects risks in the user’s phone system during login. If the app detects a root or jailbreaking risk, a security reminder is displayed. The user can determine whether to exit the app or not. It is disabled by default.
Log in with the app account
1. Open the app. If you have registered an account with the app, tap login to go
to the login page.
2. The State/Region field value is automatically specified and can be manually changed.
3. Enter the registered mobile phone number or email address and the password
and tap login.
As technology advances, the standard of living changes as well. Ways of communication change from mail writing to wired telephone, emails and smart phone apps. This represents an improvement in technology to create more efficient ways to interact. Mail writing and telephone calling still works, but there are now better ways to do it.
Voice control and app control for automation and group control are improvements that give us convenience, comfort and security at home. Smart home also future-proof our home that most of us will probably spend the next decade living in. Check out some home scene ideas we’ve shared that may interest you.
Yes you can!
The signal power in Zigbee is 20 times lower than that of Wifi and Wifi has no proven effects on human’s health. The world also has not recorded any cases of health effects due to Zigbee signal.
Without internet, app control of our Zigbee device is possible as long as your phone/tablet is connected to the same router. You can also turn on/off your lights physically via the smart switch. Automation and scheduling of smart Zigbee devices are also possible.
ZigBee was developed to serve very different applications than Bluetooth and leads to tremendous optimizations in power consumption. Some of the key differentiators are:
Typically, it only takes one day to complete all the installation and configuration.
Preferably. Neutral wire completes the circuit for smart switches when they are on standby mode. Without neutral wire, small amount of electric current flows through the lighting and back to the Distribution Board. This may affect the lifespan of lighting over time and cause the light to flicker.
Yes! In fact, we encourage you to speak to us as soon as possible. We will liaise with your contractor.
ZigBee and Wi-Fi work side-by-side, even in the same product, in buildings and homes around the world. Unfortunately, it is not uncommon for small companies with proprietary technology to attack standards through the use of questionable and unverifiable data. Some companies only offer single channel, proprietary solutions and are limited to use only in certain countries. ZigBee is a robust, global technology that works as promised and operates in the most challenging of environments. Consider the following:
All of Koble’s products are backed by a 1-3 years warranty.
Koble’s devices are interconnected by Zigbee wireless communication technology.
The ZigBee Alliance is an open, non-profit association of members that has created a thriving global ecosystem developing standards that ultimately deliver greater freedom and flexibility for a smarter, more sustainable world.
Manufacturers choose ZigBee when they require a wireless control network solution supported by a competitive ecosystem that makes it simple to develop and deploy. ZigBee’s low cost, low data rate architectures deliver long battery life capability, robust security, high data reliability, and product interoperability.
ZigBee is the only standards-based wireless technology designed to address the unique needs of low-cost, low-power wireless sensor and control networks in just about any market. ZigBee also connects the widest variety of devices into easy-to-use networks, giving you unprecedented control of the devices you use everyday at home, work or even play.
Learn about the latest app updates and features on the Koble app here
KOBLE is a Singapore Land Authority trusted smart home solution provider. We feature a wide range of smart home devices under ONE single reliable app, promising you unprecedented convenience and comfort. As a solution provider, we also include installation, configuration, tutorial with you during handover and support thereafter.
1. Tap Sign Up and carefully read and agree to the User Agreement and Privacy Policy to go to the Register page.
2. Register an account with an email address or mobile phone number. The State/Region field value is automatically specified and can be manually changed. However, this field value cannot be changed after registering the account. Tap Get Verification Code.
3. Enter the returned verification code to navigate to the password setting page. Set a password as required and tap Done.
Add an NB-IoT device by scanning the device’s QR code or entering the International Mobile Equipment Identity (IMEI) number on the device label. Grant the app access to the camera on the phone to scan the QR code.
In addition to the EZ mode (default) and the AP mode, certain devices, such as IP cameras (IPCs) and gateways, can also be manually added in QR code mode. To add an IPC to the network by using a QR code, and perform the following steps:
1. Reset the IPC. For more information about how to reset the IPC, tap the Perform net pairing as a prompted button on the page. When the camera is reset, it flashes quickly or emits a prompt tone.
2. After the camera is reset, select Make sure the indicator is flashing quickly or a prompt tone is heard and tap Next on the page.
3. The user will be directed to the page to enter the Wi-Fi password.
4. After the Wi-Fi password is entered, tap Next. Point the QR code on the screen at the IPC within a distance of 15 cm to 20 cm, until the camera emits a prompt tone.
5. Tap I Heard a Prompt. Then, the app initiates the device pairing process.
6. If the device fails to be added, follow the tips to troubleshoot the problem.
1. A gateway must be added before Zigbee devices are added. To add a gateway, tap Add Device on the Home page. On the page that appears, tap Gateway Control in the left-side navigation pane and select a gateway.
2. Power on the gateway and use an Ethernet cable to connect it to a router.
3. Make sure that the mobile phone and the gateway run over the same local area network (LAN). The mobile phone must be connected to a 2.4 GHz Wi-Fi network.
4. After the gateway is added, a Zigbee device that is connected to the gateway can be added.
5. To add a Zigbee device that is connected to the gateway, go to the gateway page and tap Add subdevice. The remaining steps to add the Zigbee device are the same as adding Wi-Fi devices and Bluetooth devices.
6. The latest version of the app supports the automatic discovery of nearby Zigbee devices. This allows the user to add multiple devices to the gateway in bulk.
7. If the gateway has faults, replace it with a new gateway, with all devices and scenes configured for the damaged gateway synchronized to the new gateway. To replace a damaged gateway, tap Replace a damaged gateway on the management page for the faulty gateway. On the page that appears, enter the SN code or device ID of the new gateway.
1. Tap Add Device or the plus icon (+) in the top right corner on the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. For Bluetooth devices or devices over Wi-Fi and Bluetooth Low Energy (Bluetooth LE) combo, power on the device first. Then, enable Bluetooth on the mobile phone and open the app. The devices that are ready for pairing will be displayed on the app. Support for beacon protocols is added to Bluetooth devices. The beacon broadcast solution applies to smart devices that require optimal price performance and moderate security.
Bluetooth devices support the extended firmware OTA mode. Different firmware versions of the same product can be managed separately through different channel numbers. This improves the portability and flexibility of OTA updates for Bluetooth devices.
3. Select the device to be added. On the Wi-Fi setting page, enter the password for connecting to the 2.4 GHz Wi-Fi network. Wait for the device to automatically complete pairing.
4. To skip the Bluetooth feature on the mobile phone, go to the Add Manually tab. Select a device type that supports Wi-Fi pairing. In EZ mode, follow the instructions in the figures to enable the indicator to blink quickly, select Confirm the indicator is blinking quickly, and then tap Next.
5. If the Wi-Fi network is unavailable or Wi-Fi pairing failed, the device that supports Wi-Fi and Bluetooth LE combo can be paired over Bluetooth.
6. Wait for the device to complete pairing. After the device is added, the user can customize the device name and specify the room where the device is used.
7. Compared with ordinary single-mode devices, devices that support Wi-Fi and Bluetooth LE can be connected to the mobile phone over Bluetooth. Perform the following steps:
7.1 On the Add Device tab, select a device type that supports Bluetooth pairing. On the page that appears, follow the guide to enable the indicator to blink quickly, select Confirm the light has flashed, and then tap Next.
7.2 After the app detects the device, tap Add. After the device is added, tap Done.
7.3 If a dual-band network that supports both 2.4 GHz and 5 GHz bands are used, the AP mode can be used to add devices.
7.4 To add a device in AP mode, follow the instructions to enable the indicator to blink slowly, select Confirm indicator slowly blink, and then tap Next. Then, follow the instructions on subsequent pages to add the device.
1. Tap Add Device or the plus icon (+) in the top right corner of the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. If a dual-band network that supports both 2.4 GHz and 5 GHz bands are used, the AP mode can be used to add devices.
3. In AP mode, follow the instructions to enable the indicator to blink slowly, select Confirm the indicator is blinking slowly, and then tap Next.
4. In AP mode, on the Wi-Fi setting page of the mobile phone, find the Wi-Fi hotspot starting with SmartLife.
5. Tap the Wi-Fi hotspot to connect the mobile phone to it.
6. After a successful connection, go back to the app to start pairing. The Wi-Fi hotspots of certain devices might use a custom name. The mobile phone must be connected to a 2.4 GHz Wi-Fi network.
7. The device pairing page on the app appears again and the pairing process continues. After the device is added, the user can customize the device name and specify the room where the device is located. A device name can contain a maximum of 64 characters.
8. If pairing fails, apply the tips in the following third figure from the left to troubleshoot the issues.
1. Tap Add Device or the plus icon (+) in the top right corner of the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. In EZ mode, follow the instructions to enable the indicator to blink quickly.
3. Select Confirm the indicator is blinking rapidly and tap Next. The following first two figures from the left show the pairing process. The user can customize the names of added devices and specify the room where the devices are located. A device name can contain a maximum of 64 characters.
4. If pairing fails, apply the tips in the following third figure from the left to troubleshoot the issues. Online customer services are available to support troubleshooting.
1. Tap Add Device or the plus icon (+) in the top right corner of the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. Select a device type. On the page that appears, enter the password for connecting to the 2.4 GHz Wi-Fi network. The location permission must be granted to automatically find Wi-Fi networks.
3. Two pairing modes are provided in the app. The Wi-Fi Easy Connect (EZ) mode is the default mode, and the access point (AP) mode is the compatible mode. The user can tap the pairing mode drop-down list in the top-right corner of the page to switch between the pairing modes. The user can also tap the camera icon in the top right corner of the Reset the device dialogue box to view the video tutorial.
1. Tap Add Device or the plus icon (+) in the top right corner of the Home page to go to the device adding page. On the Add Device tab that appears, devices can be automatically found or manually added. To automatically add devices, the app must be granted Wi-Fi and Bluetooth permissions.
2. This method enables simultaneous searching for multiple devices, including Wi-Fi devices, Bluetooth gateways, Bluetooth mesh devices, Zigbee gateways, and Zigbee devices connected to the gateway. All devices found can be added with one tap.
3. If the search times out and no devices are found, follow the instructions to troubleshoot the issue and try again, or try to manually add devices.
4. In this mode, enable Wi-Fi and Bluetooth for searching for devices. Wi-Fi devices can be found only when Wi-Fi is enabled. Nearby Bluetooth devices can be found only when Bluetooth is enabled.
5. Tap Turn on Wi-Fi or Turn on Bluetooth to enable Wi-Fi or Bluetooth as instructed.
6. If a gateway has been added to the app, it can be automatically recognized to pair associated sub-devices. If multiple gateways exist, a dialogue box appears for the user to choose among these gateways.
7. To accelerate pairing with Bluetooth devices, the app supports the automatic discovery of nearby Bluetooth devices. Once the Home page is opened, the app automatically searches for Bluetooth devices pending pairing and shows discovered Bluetooth devices in a dialogue box.
8. The user can choose Do not add or Go to add to determine whether to add these Bluetooth devices. Make sure that Bluetooth is enabled and the Bluetooth devices are pending pairing during scanning.
9. When the indicators on Narrowband Internet of Things (NB-IoT), Wi-Fi, and Bluetooth devices are blinking quickly, these devices can be added in the Auto Scan method. To use this method, prepare a Wi-Fi network. Only 2.4 GHz Wi-Fi networks are supported.
1. Tap Create Group on the management page of a selected device.
2. On the Select Device page, select devices to be added to the control group and tap Save. Enter a group name, and tap Confirm. The Select Device page shows all devices of the same model as the selected device.
3. After the group is created, the app automatically displays the group control panel, where the devices can be controlled in groups.
4. On the Home page, the created group can be viewed and the devices in the group can be controlled.
5. On the group control page, tap the edit icon in the top right corner of the page to manage the group or tap Dismiss Group to dismiss the group.
6. Standard groups of Bluetooth mesh devices are supported to achieve centralized control of Bluetooth mesh groups.
1. Tap Device Network on the device management page. On the Device Network Information page, tap Alternate Network.
2. Select the alternate network to be used, enter the Wi-Fi password, and tap Confirm.
3. If the current network is unavailable, the device will be automatically connected to the alternate network.
4. This feature only applies to wifi devices. The firmware must be updated to the latest version before this option is available on the device management page.
1. Tap Device Update on the device management page.
2. Enable Automatic updates.
3. Then, the device will be automatically updated when it remains idle or when no operations are performed on the device.
1. On the device management page, the device settings and information can be managed: To change the device icon, device name, and location information, tap the edit icon next to the device icon.
2. To view the device ID, IP address, MAC address, time zone, and online/offline status, tap Device Information.
3. To enable or disable the automation feature or modify the automation settings, tap Tap-to-Run and Automation.
4. To share the device with a home member, tap Share Device. On the page that appears, enter the email address or mobile phone number that is bound with the app account of a home member.
5. To create a device group for easy group control, tap Create Group. On the page that appears, all devices that have the same model as the current device under the current account are displayed. The devices to be added to the group must have the same firmware version.
6. To view FAQs related to the device or send feedback, tap FAQ & Feedback.
7. To add a shortcut of the device control panel to the home screen of the mobile phone, tap Add to Home Screen. Then, the user can tap this shortcut to enter the control panel of the device.
8. To check the device connection status, tap Check Device Network.
9. To check whether any firmware updates are available, tap Device Update.
10. To remove the device, tap Remove Device. Two options appear: Disconnect and Disconnect and wipe data. If Disconnect is tapped, the device is removed from the device list and automation scenes and tap-to-run scenes that are related to the device become unavailable.
11. If Disconnect and wipe data is tapped, the device is removed from the device list and all data related to the device is erased.
1. After a smart device is added, a device tile that contains the device icon appears in the device section on the Home page. Tap the device tile to enter the control panel of the smart device. The control panel might vary from device to device.
2. If the device gets offline, the Offline state is shown in the device tile. In this case, the device cannot be controlled on the control panel.
3. Features available on the control panel also depend on the device status. For example, only the countdown and scheduling features are available when a light is turned off. Features such as scene setting, colour adjustment, and brightness adjustment are also available when the light is turned on. Tap the edit icon in the top right corner of the control panel to manage the device.
1. On the Smart page, select the Automation or Tap-to-Run tab. In the top right corner of the tab, tap More (?) > Logs in the top right corner of the page.
2. The Logs page appears, displaying the scene-related logs in the last seven days in reverse time order.
3. Tap a log to go to the Edit page, where the scene settings can be modified.
4. Logs help to monitor device status. If a device fails to function based on the scene automation settings, an alarm message is sent to the notification centre and the failure log is stored. The failure log can be viewed to check devices that fail to be automated based on the scene settings.
1. On the Smart page, tap Add to Siri in the bottom right corner of the page. The Siri Shortcut page appears, displaying all supported tap-to-run scenes.
2. Select a tap-to-run scene to be triggered by Siri.
3. On the settings page for the tap-to-run scene, specify trigger words and tap Add to Siri. When the trigger words are said to Siri, Siri tells the app to trigger a tap-to-run scenes.
1. On the Smart page, select the Automation or Tap-to-Run tab. In the top right corner of the tab, tap More (?) > Manage to edit and sort the automation or tap-to-run scenes.
2. On the page that appears, sort automation or tap-to-run scenes. To delete a scene, swipe the scene to the left and tap Delete. On the Smart Life app for iOS, tap the minus icon (-) next to a scene name to delete the scene.
3. On the Automation or Tap-to-Run tab, tap the More icon (?) in the top right corner of an existing scene module to enter the Edit page.
4. Tap and hold a condition or task and swipe left to delete it.
5. Tap the plus icon (+) beside If or Then to add a condition or task.
6. To delete the scene, tap Delete at the bottom of the Edit page.
7. Tap an automation scene module to edit or delete the scene in the dialog box.
The app supports Zigbee gateway linkage data backup and recovery. This means that even if the Zigbee gateway is removed, the information about the previous linkage scenes is automatically reserved. After the devices are reconnected to the network by normal pairing or automatic pairing, the linkage information is recovered.
1. On the Tap-to-Run tab, tap Add Tap-to-Run or the plus icon (+) in the top right corner of the page to open the Create Smart wizard.
2. In the Set a condition step, tap Launch Tap-to-Run.
3. In the Set up task step, Send notification and Select Tap-to-Run are unavailable.
4. Preset automation is required if Select Automation is selected as the task during the scene setting.
5. If Select Automation is tapped, a list of available automation scenes appears. Enable or disable a scene by tapping it. Tap Next, enter the scene name and then tap Save. The Effective Period field is unavailable for tap-to-run scenes.
The new version of the Zigbee gateway supports locally running automation scenes. If all tasks and devices involved in an automation scene use the new Zigbee gateway, the tasks and devices can run based on scene settings, even if the network connection fails. This way, if the internet is not available at home, all devices and tasks that are bound with the new version of the Zigbee gateway will still perform device automation as specified before the disconnection on the app.
To select notification methods, perform the following steps:
1. On the Smart page, tap the plus (+) icon in the top right corner of the page. In the Set up task step, tap Send notification. The Select Notification Method page appears. Select one or more available notification methods: Message Center, Message Notification, and Phone Notification. If the Message Notification and Phone Notification services are not subscribed to, only Message Center can be selected.
2. Selected notification methods and trigger conditions are displayed together on the Automation tab.
Create an automation scene to implement automated device control. The following figure shows an example of an automation scene with conditions and tasks set. The app supports four automation types:
• Linkage among devices: For example, when the air conditioner is switched on, the diffuser and air purifier are automatically switched on.
• Linkage between external environmental conditions and devices: For example, when the ambient temperature is higher than 29°C, the air conditioner is automatically switched on.
• Scheduled tasks: For example, the curtains are opened automatically at 8:00 every morning.
• Geofencing: Specific tasks are triggered when the user arrives at or leaves a place. For example, the air conditioner and water heater are automatically turned on when the user arrives home.
Set a period during which specific smart scenes are effective. For example, if a scene is defined that the nightlight is automatically turned on when the human motion sensor detects the presence of humans, Night can be specified as the effective period. In this case, the nightlight will not be automatically turned on in the daytime.
1. To add a task, on the smart scene settings page, tap Add Task or the plus icon (+) in the Task section.
2. A task can be set to a switch of a device in certain conditions or to run an automation scene. These task options are supported: Run the device, Select smart scenes, Send notification, and Delay the action.
1. Select a task, such as When the location changes.
2. On the Leave or Arrive (beta) page, set the Leave or Arrive condition to trigger specified actions when the user arrives at or leaves a place. To set the condition, the app must be authorized to always use the geographic location. Currently, this feature is unavailable on Android phones.
3. Set a location and tap Next. This feature can be used to control devices 110 meters to 1,023 meters away from the location to run preset tasks.
1. On the Automation tab, tap Create Scene to open the Create Smart wizard.
2. In the Set a condition step, select a trigger condition. In this example, When weather changes is selected.
3. Select a specific condition such as Sunset/Sunrise on the When weather changes page.
4. On the Sunset/Sunrise page, select Sunset or Sunrise and set a time offset to the sunset or sunrise. Tap Next.
5. The Set up task step appears.
1. On the Automation tab, tap Create Scene to open the Create Smart wizard.
2. In the Set a condition step, select a trigger condition. In this example, When weather changes are selected.
3. Select a specific condition such as Temperature on the When weather changes page.
4. On the Temperature page, set a temperature value and tap Next. The Set up task step appears.
5. Select a task, such as Execution equipment.
6. Select a device, such as an air conditioner.
7. Set one or more functions on the Select Function page. In this example, the device is set to on, the temperature is set to 26°C, the working mode is set to Cold, and the wind speed is set to high. Tap Next.
8. On the page that appears, tap Save to save the condition and task settings.
9. To add more conditions, tap the plus icon (+) in the top right corner of the page.
10. These options are supported by Add Condition: Launch Tap-to-Run, When weather changes, Schedule, and When device status changes.
1. In the bottom navigation bar, tap Smart > Automation > Create Scene, or tap the plus icon (+) in the top right corner of the Automation tab to enter the page for smart scene settings.
2. Tap Add Condition to add one or more conditions. If Launch Tap-to-Run is selected, only the current condition can be added. Tap Add Task to add one or more tasks. Multiple Tap-to-Run and Enable or Disable Automation tasks can be added. Tap Name to specify the name of the automation. Tap Effective Period to set a time during which the created automation scenes are effective.
1. When the devices are displayed in a grid view, tap the small arrow in the bottom right corner of a device to access the extension functions of the device. For example, tap the switch icon to switch on or off strip lights or drag the slider to adjust the brightness.
2. When the devices are displayed in a list view, tap Common Functions under the device name to quickly control the device. In this case, certain common functions are also available in the dialogue box of extension functions.
3. After more than two smart cameras are added, tap the camera icon in the top right corner of the Home page to view multiple camera videos.
4. After at least one security gateway is added, tap the shield icon in the top right corner of the Home page to activate the security gateway. The current app version supports the basic arming and disarming features.
5. After at least one device that can meter energy consumption is added, tap the chart icon in the top right corner of the Home page to view the energy usage information of the devices.
1. To manage devices, tap the More icon (?) next to the devices on the Home page. Tap Device Management. On the page that appears, a device icon can be dragged to sort the display order of the devices. The user can also press and hold press a device on the Home page to navigate to the page for device management. Multiple devices can be selected and deleted in the same operation.
2. To manage rooms, tap the More icon (?) next to the devices on the Home page. Tap Room Management. On the page that appears, tap the management icon in the top right corner of the page. To sort the display order of a room, drag the hamburger button (?) on the right side of the room name. To remove a room, tap the minus icon (-) before the room.
3. In the device list, if a device is greyed out, the device is offline. Otherwise, the device is online.
On the Home page, the user can view all devices or view devices by room. Tap the More icon (?) on the right side of the page. On the menu that appears, view devices in a list view or a grid view.
On the Home page, the user can perform the following operations:
1. Tap the microphone icon and use voice commands to control devices.
2. Tap the home name in the top left corner of the page to switch between homes or add a home.
3. Tap the weather and environment information section to go to the detailed weather and environment information page, where the weather and environment indicators can be sorted. The Home page only displays the first three weather and environment indicators.
4. Tap the plus icon (+) to add devices.
5. Tap a tap-to-run scene to trigger a scene.
6. Tap a room name to view the status of smart devices in the room.
1. After the home information and location are completed, the weather and environment information will appear on the Home page. Tap the weather and environment information section to view more details.
2. If environmental sensors have been added to the app, for example, the air purifier, hygrometer, and thermometer, the app displays the environmental information provided by these devices.
3. On the detail page, the homeowner or administrator can drag and sort the displayed items.
1. After login into the app as a new user, the Home page where devices are listed appears. The user’s avatar is displayed in the top-left corner of the page. Before home information is completed, the Home page does not display environment or room information.
2. In the bottom navigation bar, tap Me > Home Management to go to the Home Management page.
3. After the new user taps Home Management, the user can edit the information about adding a home on the page that appears.
4. If a home has already been added, tap Create a home on the Home Management page to go to the Create a home page.
5. Enter a name for the home in the Home Name field. A maximum of 25 characters is allowed.
6. Tap Location. On the Location page, verify that the location is correct and tap OK in the top right corner of the page. The location is set based on the phone location. The user can also change the location by setting the coordinate.
7. Select rooms in the Rooms section. The user can use the default room names on the app or tap Add Room to customize a room name. A maximum of 25 characters is allowed for a room name.
8. After the home information is completed, go back to the Home page. The information, such as the weather, temperature, and room names, is displayed. If more than one home is added, tap the home name in the top left corner of the page to switch between and manage homes.
9. In the drop-down list, tap Home Management to manage homes, create a home, or join a home. An account can be used to control multiple homes. The smart devices in different homes are independent of each other.
10. Tap a home name, such as “My Home”, and select Home Management from the drop-down list. On the Home Management page, tap the home name to go to the Home Settings page.
11. If a user is invited to join a home, the user will receive a notification on the app. The user will also receive a notification in the message centre.
1. On the Me page, tap the Settings icon and select Privacy Settings to go to the Privacy Settings page. On this page, the profile photo, nickname, temperature unit, and time zone can be changed.
2. The authorization page is added to manage authorizations and check the privacy policy and user agreement.
1. Tap Pattern Lock on the Account and Security page and create a gesture password to enable the Pattern Lock feature. Then, the gesture password must be used to open the app.
2. If the gesture password is forgotten, tap Forgot Pattern Lock at the bottom of the unlocking page. In the dialogue box that appears, tap Re-login, log in to the app again, and then create a gesture password again.
3. If the gesture password is entered incorrectly five times in a row, the current account will be logged out. Then, the account password must be used to verify the identity and reset the gesture password.
To delete the current account, perform the following steps:
1. On the Me page, tap the Settings icon and select Account and Security to go to the Account and Security page.
2. Tap Delete Account > Continue. On the page that appears, tap Get Verification Code to get a verification code. Enter the returned verification code and tap Delete. The account will be deleted after seven days, and all data related to the account is also deleted.
3. If the app is logged in with the account within seven days after the preceding steps, account deletion is terminated.
1. On the Me page, tap the Settings icon and select Account and Security to go to the Account and Security page.
2. On this page, the user can view and change the mobile number and email address. The user can also change the login password, set a gesture password, or delete the account.
1. On the Me page, tap the Settings icon and select Personal Information to go to the Personal Information page.
2. On this page, the user can view the account information, and change the profile photo, nickname, temperature scale, and time zone.
1. The following two methods can be used to go to the Notification Settings page:
• Method 1: On the Me page, tap the Settings icon in the top right corner. Then, tap App Notification.
• Method 2: On the Me page, tap Message Center to go to the message center. Tap the Settings icon in the top right corner of the page.
2. If Enable Notifications is disabled, the messages in the Alarm, Home, and Bulletin categories will not be received. If Enable Notifications is enabled, the user can separately specify whether to receive Alarm, Home, and Bulletin messages.
1. Three types of messages are displayed in Message Center: Alarm, Home, and Bulletin. Alarms include device alarms, automation-related notifications, and alarms of scheduled execution failures.
2. Home-related messages include messages about adding or removing home members, removing a home, setting a home member as the administrator, adding devices, and sharing devices.
3. Bulletins include messages about status updates of user feedback and other push notifications from the app. The app messages of the IoT backend operation section newly support H5 links. The messages will be highlighted in the message centre of the app. The user can tap on the link to view more content.
4. The do-not-disturb feature can be enabled for a specified period. Perform the following steps:
4.1 Tap Do-Not-Disturb Schedule on the Notification Settings page to go to the Add schedule page. If this feature is enabled for the first time, tap Do-Not-Disturb Device and select the devices for which the notification feature is disabled.
4.2. Tap the left arrow icon (<) in the top left corner of the page to go back to the Add schedule page. Set the repetition mode, specify a period, and then tap Save in the top right corner of the page. Then, the Do-Not-Disturb Schedule page appears. Enable the Do-Not-Disturb Schedule feature on this page.
4.3. To add another do-not-disturb schedule, tap Add schedule on the Do-Not-Disturb Schedule page. Set the repetition mode, specify desired devices and a period, and then tap Save.
The following sections and icon are displayed on the Me page:
1. Third-Party Integration: The app supports seven third-party voice assistants.
2. Home Management: Tap Home Management to manage homes and home members.
3. Message Center: Three types of messages are displayed in Message Centre, including Alarm, Home, and Bulletin. Specify a do-not-disturb period for these messages.
4. FAQ & Feedback: Tap FAQ & Feedback to show the FAQs & Feedback page. On this page, tap My feedback in the top right corner of the page to view feedback records, view FAQs and FAQ categories, report issues, and enter keywords to search for FAQs.
5. Featured: The featured services include Cloud Storage for Cameras, Phone Notifications, and Message Notifications.
6. HomeKit Information: HomeKit-compatible devices can also be controlled with the app.
7. Watch: Tap Watch to check available devices and tap-to-run scenes. The Watch section appears on the app only when an Apple Watch is bound with the user’s iPhone.
8. On the Me page, tap the Settings icon to go to the Settings page. The following options are available: Personal Information, Account and Security, Sound, App Notification, Scan device in the homepage, Dark Mode, Temperature Unit, About, Privacy Settings, Network Diagnosis, Clear Cache, and Log Out.
As technology advances, the standard of living changes as well. Ways of communication change from mail writing to wired telephone, emails and smart phone apps. This represents an improvement in technology to create more efficient ways to interact. Mail writing and telephone calling still works, but there are now better ways to do it.
Voice control and app control for automation and group control are improvements that give us convenience, comfort and security at home. Smart home also future-proof our home that most of us will probably spend the next decade living in. Check out some home scene ideas we’ve shared that may interest you.
Yes you can!
The signal power in Zigbee is 20 times lower than that of Wifi and Wifi has no proven effects on human’s health. The world also has not recorded any cases of health effects due to Zigbee signal.
Without internet, app control of our Zigbee device is possible as long as your phone/tablet is connected to the same router. You can also turn on/off your lights physically via the smart switch. Automation and scheduling of smart Zigbee devices are also possible.
Typically, it only takes one day to complete all the installation and configuration.
Preferably. Neutral wire completes the circuit for smart switches when they are on standby mode. Without neutral wire, small amount of electric current flows through the lighting and back to the Distribution Board. This may affect the lifespan of lighting over time and cause the light to flicker.
Yes! In fact, we encourage you to speak to us as soon as possible. We will liaise with your contractor.
All of Koble’s products are backed by a 1-3 years warranty.
Koble’s devices are interconnected by Zigbee wireless communication technology.
Learn about the latest app updates and features on the Koble app here
KOBLE is a Singapore Land Authority trusted smart home solution provider. We feature a wide range of smart home devices under ONE single reliable app, promising you unprecedented convenience and comfort. As a solution provider, we also include installation, configuration, tutorial with you during handover and support thereafter.
Upon making a payment, you hereby agree to accept the Terms & Conditions:
1. On-site warranty of Koble smart devices is as follow:
Warranty commences upon the installation of the device or 72 hours upon delivery, whichever earlier.
2. Koble’s staff will liaise with the Client, his/her Interior Designer/Contractors to check that wiring points (if applicable, including neutral if using a neutral wired switch) are available and functional before we carry out the installations. Site should also be ready for door lock installation. An additional on-site trip fee of $100 applies if the site is not ready for installation upon reaching, wiring point is not functional and/or grouped by switch connection.
3. No-neutral switches may affect the lifespan of your lights, cause lights to flicker and/or other side effects even after adding a capacitor. In the event this happens, we may revert to a manual switch provided by the homeowner. Koble will not be liable for the light.
4. The replacement of faulty/damaged smart switches installed by 3rd party installer will be on a case-to-case basis.
5. App settings and updates are done remotely; onsite service may not be required. For app setting changes, we will advise over whatsapp or phone call. An additional on-site trip fee of $100 applies if required.
6. We reserve the right to make changes to these Terms and Conditions at any time at our sole discretion and without reference to you wherein you consent to the current Terms and Conditions applicable to you accordingly.
If the login password is forgotten, the user can reset the password based on the following steps:
1. On the Login page, tap Forgot Password.
2. The State/Region field value is automatically specified and can be manually changed. For the account registered with a mobile phone, this field must be the registered country or region.
3. Enter the registered mobile phone number or email address and tap the Get Verification Code.
4. Enter the code that was sent to the mobile phone number or email address.
5. On the page that appears, enter a new password and tap Done. Then, the password is reset, and the app is automatically logged in.
6. For security concerns, the app detects risks in the user’s phone system during login. If the app detects a root or jailbreaking risk, a security reminder is displayed. The user can determine whether to exit the app or not. It is disabled by default.
Log in with the app account
1. Open the app. If you have registered an account with the app, tap login to go
to the login page.
2. The State/Region field value is automatically specified and can be manually changed.
3. Enter the registered mobile phone number or email address and the password
and tap login.
1. Tap Sign Up and carefully read and agree to the User Agreement and Privacy Policy to go to the Register page.
2. Register an account with an email address or mobile phone number. The State/Region field value is automatically specified and can be manually changed. However, this field value cannot be changed after registering the account. Tap Get Verification Code.
3. Enter the returned verification code to navigate to the password setting page. Set a password as required and tap Done.
1. Choose Routines > + or any default routine > add action
2. Scroll down and select scene and choose your preferred scene for control.
1. Open the Google Home app, scroll down to “Linked To You”. Tap on one of the device you want to assign.
2. Choose a “Home” the device should be assigned to
3. Choose move device
4. Choose assign to a room or scroll down to create a new room.
1. Choose Me > Third-Party Voice Services > More. On the page that appears, bind the app with a third-party voice assistant.
2. Download Google Home App and sign up for an account
3. On the Google Home app, choose “+” on the top left > set up device > works with Google > Add devices > Search for koble > login using credentials from koble app
ZigBee was developed to serve very different applications than Bluetooth and leads to tremendous optimizations in power consumption. Some of the key differentiators are:
ZigBee and Wi-Fi work side-by-side, even in the same product, in buildings and homes around the world. Unfortunately, it is not uncommon for small companies with proprietary technology to attack standards through the use of questionable and unverifiable data. Some companies only offer single channel, proprietary solutions and are limited to use only in certain countries. ZigBee is a robust, global technology that works as promised and operates in the most challenging of environments. Consider the following:
The ZigBee Alliance is an open, non-profit association of members that has created a thriving global ecosystem developing standards that ultimately deliver greater freedom and flexibility for a smarter, more sustainable world.
Manufacturers choose ZigBee when they require a wireless control network solution supported by a competitive ecosystem that makes it simple to develop and deploy. ZigBee’s low cost, low data rate architectures deliver long battery life capability, robust security, high data reliability, and product interoperability.
ZigBee is the only standards-based wireless technology designed to address the unique needs of low-cost, low-power wireless sensor and control networks in just about any market. ZigBee also connects the widest variety of devices into easy-to-use networks, giving you unprecedented control of the devices you use everyday at home, work or even play.
Koble Office
(With Smart Home Specialist)
