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Smart Home Privacy and Security: Safeguarding Your Data in the Connected World

June 21, 2024

Smart Home Privacy and Security: Safeguarding Your Data in the Connected World

Smart Home Privacy and Smart Home Security – In an increasingly interconnected world, the smart home ecosystem has become an integral part of our daily lives. From smart door locks to motorised curtains, smart home devices provide convenience, efficiency, and enhanced security. However, with this technological advancement comes the critical need for robust privacy and security measures. At Koble, we prioritise the protection of your data, ensuring that our smart home system is not only innovative but also secure and compliant with international standards.

Powered by Industry Leaders: Tuya and AWS

Tuya Logo
aws logo

Koble’s smart home system is powered by Tuya, a US-listed company renowned for its advanced IoT solutions. Our data centre leverages the robust infrastructure of Amazon Web Services (AWS), ensuring high reliability and security. This collaboration with industry leaders enables us to offer a secure and efficient smart home experience to our customers.

KOBLE is proud to be part of the secure ecosystem that uses AWS for our smart home system. Even Singapore’s very own Singpass, the trusted authentication system for government e-services, utilises AWS for its cloud infrastructure. This showcases the level of trust and reliability that AWS offers. For a deeper dive into why we chose AWS and the benefits it brings to our smart home security, check out our article on why Koble uses an encrypted cloud server over a local database.

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Compliance with Global Information Security Standards

Our commitment to data protection and privacy is reflected in our adherence to various domestic and international information security standards. We integrate compliance requirements and standards into our internal control framework, implementing these standards by design in our cloud platform, products, and services. To validate our efforts, we work with independent third-party security services, auditing, and consulting organisations.

GDPR and CCPA Compliance

gdpr logo

One of the cornerstones of modern data protection, the General Data Protection Regulation (GDPR), sets stringent standards for the handling of personal data. We’re proud to announce that Tuya, our platform provider, has completed GDPR validation. This validation underscores our dedication to protecting the fundamental privacy rights of EU data subjects and fortifying the security of personal data.

Similarly, our compliance with the California Consumer Privacy Act (CCPA) underscores our commitment to protecting customer data and privacy. Tuya’s successful CCPA compliance audit highlights the maturity of our privacy and data protection programs. This commitment to compliance efforts ensures that your data remains safeguarded with the initiatives in place. 

Certified and Audited for Enhanced Security

Our dedication to security is further reinforced by a multitude of certifications and validations from esteemed organisations worldwide. These certifications serve as tangible evidence of our unwavering commitment to maintaining the highest standards of security and compliance. Among the certifications we proudly hold are:

Certified by Cybersecurity Agency of Singapore

Koble CSA

The Cybersecurity Labelling Scheme (CLS) introduced by the Cyber Security Agency of Singapore (CSA) rates smart devices based on their cybersecurity provisions. Koble’s Smart Home System has been certified by CSA, highlighting our dedication to adhering to stringent cybersecurity standards and empowering consumers to make informed choices.

ISO/IEC 27001:2013

ISO_IEC 27001

Recognized globally, ISO 27001 specifies the requirements for an information security management system (ISMS). This certification demonstrates our adherence to best practices in managing the security of information assets, ensuring that your data remains protected at all times.

ISO/IEC 27017:2015

ISO_IEC 27017

ISO 27017 provides specific guidance on information security aspects related to cloud computing. By implementing cloud-specific information security controls recommended by ISO 27017, we enhance the security of our cloud platform, assuring you of the utmost protection for your data.

ISO/IEC 27701:2019

ISO_IEC 27701

As privacy regulations become increasingly stringent, ISO/IEC 27701 assists organisations in managing personal information and demonstrating compliance with privacy regulations worldwide. Our adherence to this standard reflects our commitment to protecting your privacy while delivering exceptional smart home solutions.

CSA STAR Cloud Security


The STAR certification incorporates the requirements of ISO 27001 and provides a maturity rating to assess an organisation’s compliance with additional cloud-specific security requirements. Our certification underlines our dedication to optimising security capabilities and enhancing overall cybersecurity posture

ioXt 2020 Manufacturer Certified

iox logo

Issued by the ioXt Alliance, the ioXt Certification is a testament to the security level of our IoT products. Backed by leading industry players, this certification assures you of the reliability and security of our smart home devices.

ETSI EN 303645

tuv logo

Compliant with the European Standard on consumer IoT security, ETSI EN 303645 establishes a baseline for defence against cyber threats in IoT products. Our adherence to this standard ensures that our smart home products meet stringent security guidelines and protect user privacy effectively.


aicpa soc logo

Designed for service providers storing customer data in the cloud, SOC 2 certification validates our information security measures. Tuya has successfully completed the audit, showcasing our commitment to securely managing customer data and prioritising the interests and privacy of our clients.

ISO 9001

ISO_IEC 27001

ISO 9001 certification emphasises our commitment to quality management systems, ensuring that we meet the specific requirements of customers and regulatory agencies consistently.

Enterprise Privacy Certificate (EPC)

Enterprise Privacy Certificate (EPC)

EPC certification showcases Tuya’s full implementation of privacy policies and controls, enhancing our capabilities in privacy and corporate data management.

Hardware Certification

In addition to our software and platform certifications, our hardware components undergo rigorous evaluation and testing to ensure compliance with industry standards. These hardware certifications collectively underscore our commitment to quality, safety, and regulatory compliance, ensuring that our smart home devices meet the highest standards of performance, reliability, and environmental responsibility.

IMDA Singapore

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Compliance with Infocomm Media Development Authority (IMDA) standards is essential for ensuring compatibility and adherence to regulations within Singapore. By meeting IMDA standards, our smart home devices demonstrate their suitability for use in Singaporean households, ensuring seamless integration and compliance with local regulations.

CE (Conformity of Europe)

The CE marking is a testament to the conformity of our products with European Union regulations, indicating that they meet safety, health, and environmental protection standards. This certification allows our devices to be freely marketed and sold throughout the European Economic Area (EEA), ensuring unrestricted access to European markets.

FCC (Federal Communications Commission)

FCC certification is imperative for electronic products with radio-frequency components intended for sale or use in the United States. By obtaining FCC certification, our devices undergo rigorous testing to ensure compliance with FCC standards, guaranteeing optimal performance and safety for users across the United States.

IC (Industry Canada)

Industry Canada certification is mandatory for electronic products entering the Canadian market, ensuring compliance with regulatory standards for radio-communication equipment. By meeting IC requirements, our devices demonstrate their adherence to Canadian regulatory standards, facilitating their importation and sale in Canada.

RoHS (Restriction of Hazardous Substances)

Compliance with the RoHS is crucial for mitigating environmental impact and ensuring the safety of electronic products. This directive restricts the use of hazardous substances in electrical and electronic equipment, promoting eco-friendly manufacturing practices and enhancing product safety for consumers.

REACH (Registration, Evaluation, Authorization and Restriction of Chemicals)

REACH compliance is essential for assessing and managing the risks associated with chemicals used in electronic products. By adhering to REACH regulations, we ensure that our devices undergo thorough risk assessments, contributing to the protection of human health and the environment while facilitating access to the European market.

Get Started On Your Own Smart Home Journey!

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At Koble, we are dedicated to providing a secure and innovative smart home experience. Our compliance with global security standards, coupled with rigorous audits and certifications, ensures that your data remains protected. As we continue to advance in the smart home industry, our commitment to privacy and security remains unwavering, making Koble a trustworthy choice for smart home solutions in Singapore and beyond.

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Come down to our Smart Experience Centre at 73 Ubi Road 1, Lobby 5, #07-54 Oxley Bizhub, Singapore 408733. Can’t make it in person? No problem! We also offer video call consultations to ensure that you can begin your transformation journey from the comfort of your own home. You can also contact us today at 8129 4164 to get started on your transformation journey!

For HDB or new BTO homeowners, you can also look into our HDB Smart Home Bundles or read up on the 7 Benefits Of A Smart Home.

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  • Koble Showroom

    73 Ubi Road 1, Lobby 5 #07-54 Oxley Bizhub Singapore 408733

    (With Smart Home Specialist)

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